Warranty

All Plumtool products come with a 1-Year Warranty from the date of purchase, covering defects in materials and workmanship. This warranty does not cover damage resulting from misuse, abuse, unauthorized alterations, or normal wear and tear.

Plumtool products are designed and manufactured for specific purposes, and any use outside of these intended purposes will not be covered under this warranty. Before returning any item for a warranty claim, please take normal wear and tear into consideration, as some charges may apply if the product is not deemed faulty under the warranty.

Consumable items, including but not limited to drill bits, blades, chucks, arbors, and similar attachments, are not covered by this warranty. Warranty services must be carried out by an authorized service provider.

If this product develops a fault due to defects in materials or workmanship (excluding issues arising from misuse or unauthorized use), you may, at your own cost, return the product to the address provided for repair or replacement.

Your rights under this warranty are in addition to any rights and remedies available to you under New Zealand and Australian Consumer Law. Our goods come with guarantees that cannot be excluded under New Zealand and Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to have the product repaired or replaced if it fails to be of acceptable quality, even if the failure is not major.